How to enable Jotly in live theme
Video Guide Available
This tutorial includes a step-by-step video guide to help you follow along and master the process.
After creating your size charts, you need to enable Jotly in your live theme so it appears on your store. This is a quick two-step process that takes just a few minutes.
Video Tutorial
Watch this video guide to see the complete process:
Step 1: Enable App Embed
First, you need to enable the Jotly app embed in your theme. This allows Jotly to function on your store.
- Go to the Jotly admin portal in your Shopify admin
- Navigate to the Settings page
- Click on the Enable App Embed button
- This will redirect you to your live theme's Shopify customizer
- Simply click the Save button in the top right corner
- Close the customizer tab and return to the Jotly settings page
What just happened? You've enabled Jotly's app embed, which loads the necessary code for the size chart to work on your store. This is a one-time setup.
Step 2: Configure Button Placement
Now you need to tell Jotly where to display the size chart button on your product pages.
- On the Jotly settings page, look for the button placement options
- Select Add anywhere in your product page
- Click Save to apply the settings
This option gives you full control over where the size chart button appears on your product page. You'll place it manually in the next step.
Step 3: Add the Jotly Block to Your Product Page
After saving the settings, you'll see an Add Block button appear below the "Add anywhere in your product page" option.
- Click the Add Block button
- This will open your theme customizer
- You'll see the Jotly app block that you can now drag and drop
- Place the Jotly app block anywhere on your product page
- Recommended: Position it just above the "Add to cart" button for maximum visibility
- Click Save in the theme customizer
Best Practice: Placing the size chart button above the "Add to cart" button ensures customers see it before making a purchase decision, reducing returns and increasing confidence.
Verify It's Working
After completing these steps, visit any product page on your store that has a size chart assigned to it. You should see the size chart button exactly where you placed it. Click the button to verify the chart opens correctly.
Troubleshooting
The size chart button isn't showing
- Make sure you clicked "Save" in both the Jotly settings and the theme customizer
- Verify that the product has a size chart assigned to it
- Check that the app embed is enabled (Step 1)
- Clear your browser cache and refresh the page
I don't see the "Add Block" button
Make sure you've selected "Add anywhere in your product page" and clicked Save first. The "Add Block" button only appears after saving this setting.
The button is in the wrong place
You can always reposition the Jotly app block:
- Go to your Shopify admin → Online Store → Themes
- Click Customize on your live theme
- Navigate to a product page
- Find the Jotly app block in the sidebar
- Drag it to a new position
- Click Save
Related Tutorials
Continue learning with these related guides